Quality Management

GMO Research currently has a working history with 500 companies in over 25 countries.
Domestically, in Japan, GMO Research has a working track history with top research firms registered in the Japan Marketing Research Association (JMRA). Yearly about 4,000 surveys are conducted.
In addition to online research, GMO Research also provides offline research through our JMI Division. JMI was awarded the “Best Methodology” paper at the 2006 Esomar Congress after conducting a customer satisfaction paper using mobile phones on site location.

For network partners, GMO Research screens and selects partners via ESOMAR28 and CASRO Code which have the same standards of practice as in Japan. Conducting the same process with projects in Japan, random quality check is conducted once a month to make sure operation quality control is being conformed to company guidelines.

Download GMOR Quality Management Standard (PDF)

For further information, please contact us.
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